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Manage your State Affairs Subscription in our new Self-Service Portal — now available to account admins.

Don’t know where to begin? We’ll walk you through it here.

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How to Manage Your State Affairs Subscription (Self-Service Portal)

Use the self-service portal to handle most subscription and billing tasks without contacting support.

1. Who Can Use Self-Service

Self-service is available to account administrators when:

• You are marked as a team owner/admin, not just a member
• Your account is not a comped or trial account

If you’re a regular team member, you’ll see prompts telling you which admin to contact to make changes.

2. How to Access the Self-Service Portal

1. Log in to State Affairs.
2. If you have an unpaid invoice, you may see:
   • A small badge near the top navigation,
   • A banner at the top of the page, or
   • A full-screen notice prompting you to take action.
3. Click the “Take action” button on the notice or:
   • Go to Settings → Account overview and Team members.

3. Paying Invoices

On Settings → Account overview, you’ll see an Invoices card at the top:

• If you have unpaid invoices:
  1. Review the total amount due and due date(s).
  2. Click “View and pay invoices”.
  3. In the billing portal:
     • Select one or more invoices to pay.
     • Pay using a credit card.
     • Download invoice PDFs as needed.
  4. Close the portal and refresh the page to confirm your balance is now clear.
• To see past invoices or update billing details:
  • Click “View past invoices” or the payment portal link.
  • In the billing portal you can:
    • View and download all past invoices
    • View or update the billing contact
    • Add or update payment methods